Replace 4 tools with one
Velox unifies your inbox, help desk, AI chatbot, and meeting intelligence into one platform. Built for teams who want to work smarter.
Free forever for small teams. No credit card required.
Trusted by support teams at fast-growing companies
Join 200+ teams already on Velox
Stop juggling 5 tools for customer ops
Most teams cobble together Intercom + Zendesk + Fireflies + Calendly + Slack. That's 5 logins, 5 invoices, and zero connection between them.
Before
5 tools. 5 invoices. No connection.
With Velox
All connected. All automated. One platform.
AI that actually understands your customers
Velox AI answers questions, handles escalations, and drafts replies — across every channel your customers use.
Answers instantly
Your AI assistant responds to customer questions 24/7 across your website, WhatsApp, Telegram, Slack, and Discord. Only answers when it’s confident. Always escalates when it’s not.
Knows when to step back
When a customer is frustrated, asks for a human, or raises a sensitive issue — Velox AI pauses and hands the conversation to your team automatically. With a message to the customer so they’re never left hanging.
Gets smarter over time
Velox tracks every AI decision, identifies which knowledge sources are performing, and surfaces improvements based on real conversation data. You stay in control — approve changes before they go live.
- Works across 5 channels out of the box
- Drafts email replies for agent review — never sends automatically
- One-click agent takeover on any conversation
- AI pauses when your team steps in, resumes when you’re done
- Built-in confidence scoring — no hallucinations, no guessing
Customer Health
“Elena’s health declined due to 2 overdue action items and a missed QBR follow-up...”
Know which customers are about to leave — before they do
- 4-dimensional health scoring across support, sentiment, engagement, and meetings
- AI-generated plain-English explanations for every score change
- Churn risk detection with automated playbook triggers
Every customer call becomes a trackable commitment
- Auto-transcribe and analyze Zoom, Meet, and Teams calls
- Extract action items, decisions, and risks with AI confidence scores
- One click to convert meeting commitments into support tickets
Meeting Transcript
Sarah: We’ll ship the API fix by Friday.
Marcus: Agreed—let’s also schedule a follow-up next Tuesday.
Action Items
→ Create TicketAutomation Rule
Automate the work your team shouldn’t have to do manually
- 12 trigger types including health score changes and meeting outcomes
- No-code visual rule builder with pre-built playbook templates
- Health and meeting triggers exclusive to Velox
Loved by customer teams
★★★★★
“The meeting-to-ticket conversion alone saved our CS team 3 hours a week. We stopped dropping follow-ups entirely.”
Sarah K.
Head of Customer Success, SeriesB SaaS
★★★★★
“Finally replaced Intercom + Zendesk + Fireflies with one tool. The health scoring caught a churn risk we would have missed.”
Marcus T.
Founder, E-commerce brand
★★★★★
“Setup took 20 minutes. The AI chatbot handles 60% of our support volume without any human intervention.”
Priya M.
Support Lead, Dev tools startup
Start free. Upgrade when you’re ready.
Starter
Free
- 1 agent
- 50 bot messages / mo
- 10 tickets / mo
Pro
$29/mo
- 5 agents
- 2,000 bot messages / mo
- Unlimited tickets
- 5 meeting-hours / mo
Business
$149/mo
- 20 agents
- 20,000 bot messages / mo
- Unlimited everything
- 50 meeting-hours / mo
Ready to unify your customer operations?
Start free today. No credit card required. Setup takes 5 minutes.